Refund and Exchange policy
We would like to inform you that all our products are digital, and as such, we would like to clarify our refund and exchange policy.
Please note that refunds or exchanges are not possible once the payment has been completed, except in the following cases:
If there is a defect in the product you purchased, you can contact us within one day of the purchase date to request a refund or exchange.
Please ensure that the purchase date has not exceeded one day, as refund or exchange requests will not be accepted after this period.
We appreciate your understanding and strive to provide excellent service and valuable products to our customers.
If you encounter difficulties in the exchange or refund process, you can contact us anytime via the customer service email located at the bottom of the page or through the social media channels of VCHATSTORE.
(The warranty covers the entire period if the defect is on our side only.)
VCHATSTORE is not responsible for any changes that may occur in the laws of the official site of the product or service provided, as all our subscriptions are official and direct from the company’s website itself.
VCHATSTORE Management